General FAQ
What is a beauty bar anyway?
What is a beauty bar anyway?
A beauty bar is an everyday escape that features a lovely lounge, serving delicious drinks, right alongside top-notch spa and beauty services top-notch spa and beauty services. This experience is something we like to call the best of both worlds. Ella Bliss is all about affordable luxury, high-quality services and a detail-oriented staff. No more driving around town for the best massage, facial, mani/pedis, waxing, eyelash extensions and blowouts. It’s all under one roof here, and you can sip a tasty beverage while also getting pampered.
What exactly is a blowout?
What exactly is a blowout?
A blowout is a treat for you and your hair. A stylist washes your locks in nourishing shampoo and conditioner, gives you a divine neck massage and then styles your hair to make you shine. You can expect your blowout to last a few days depending on your hair type and maintenance. Read more about blowouts.
What if I need to cancel my appointment?
What if I need to cancel my appointment?
We kindly request 24 hours notice to cancel or reschedule. We reserve the right to charge 50% of the service if you cancel last-minute, simply out of personal and financial respect for the staff member with whom you were scheduled.
What’s your late-arrival policy?
What’s your late-arrival policy?
If you are more than 15 minutes late we reserve the right to cancel your appointment. However, whenever possible, we’ll try to modify the service to complete it in the time remaining so that you can still enjoy your service without affecting the next customer’s appointment.
Do you take walk-in appointments?
Do you take walk-in appointments?
Yes. Our beauty bars do accept walk-ins, however, you’ll find that our availability is primarily appointment-based. We want to make sure we have time to focus on you and your beauty needs, and we want to offer the most relaxing spa experience possible.
How do you keep the tools you use clean?
How do you keep the tools you use clean?
Ella Bliss offers an ultra-hygienic nail salon environment, and sanitation is of the utmost importance to us. Absolutely everything, from the tiniest nail tools to the footbath tub is cleaned, scrubbed and disinfected after every use. Tools like emery boards and pumice stones are brand new for each customer, and our ventilation system is highly advanced to ensure healthy air and minimal odor. Our contraindication policy means that if a customer has an infection, we will modify or cancel their service to protect the health of other customers and our staff. Read about our cleaning policy.
What is an appropriate tip for services?
What is an appropriate tip for services?
We recognize that tipping is a personal matter and would never dictate a certain amount. However, if you were to ask our opinion, we’d recommend a tip of 18-25% to acknowledge satisfied service.
Do you have a cancellation wait list?
Do you have a cancellation wait list?
We do! If there’s a time slot you need and we’re already booked just ask the concierge to add you to the cancellation list and we’ll alert you should anything open up.
Is parking a nightmare?
Is parking a nightmare?
Nope. We have ample parking at all three beauty bar locations.
Do I have to book spa or beauty services to rent the Party Lounge?
Do I have to book spa or beauty services to rent the Party Lounge?
No. We welcome you to rent just the Party Lounge itself (at either of our three locations) for gatherings, meetings, or celebrations at a special rate that does not obligate you to book services. Of course, a spa party is the ultimate delight for your guests, so check out our options that include services, too. It’s all on our Parties page.
Do you have a student discount?
Do you have a student discount?
Yep! All students, elementary through College, with a valid Colorado student I.D. will receive member pricing on our Signature Services Monday-Thursday.
*Eyelash Extensions Excluded. Not valid on first-time guest member pricing or Share the Bliss member pricing. Discount applied to Signature Services, not valid on upgrade pricing. Member perks do not apply. Not valid with other discounts or promotions.
Do you accept Spafinder gift cards?
Do you accept Spafinder gift cards?
As of May 1, 2019 we will no longer be able to accept SpaFinder Gift Cards as a form of payment.
Do you accept Visa Gift Cards?
Do you accept Visa Gift Cards?
Unfortunately, we cannot accept Visa Gift Cards. We do accept all major Credit Cards, Debit Cards, and Cash! If you have any questions about our accepted payment methods please give us a call prior to your appointment.
What is the Fresh Talent program?
What is the Fresh Talent program?
When we welcome a new nail technician to the Ella Bliss team, they are required to go through our Fresh Talent program to make sure they are ready to perform beautiful nail services! Being on Fresh Talent doesn’t necessarily mean the nail technician is new to the industry, but they are new to Ella Bliss and we just want to ensure we are setting everyone up for success! If you see “FT” in front of your technician’s name when you book, this indicates they are part of the Fresh Talent program. You can still expect to receive a fantastic service, but they still may be perfecting their craft! You will receive an additional 15% off your nail service when you book with a Fresh Talent technician!
