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General FAQ

What is a beauty bar anyway?

What is a beauty bar anyway?

It’s an everyday escape that features a lovely lounge, serving delicious drinks, right alongside top-notch spa and beauty services — the best of both worlds, really. Ella Bliss is all about affordable luxury and high-quality services and staff in a social atmosphere. No more driving around town for the best massage, facial, mani/pedis, waxing, makeup, eyelash extensions and blowouts. It’s all under one roof here, and served alongside your favorite beverage.

What exactly is a blowout?

What exactly is a blowout?

A blowout is a treat for you and your hair. A stylist washes your locks in nourishing shampoo and conditioner, gives you a divine neck massage and then styles your hair to make you shine. You can expect your blowout to last a few days depending on your hair type and maintenance. Read more about blowouts.

What if I need to cancel my appointment?

What if I need to cancel my appointment?

We kindly request 24 hours notice to cancel or reschedule. We reserve the right to charge 50% of the service if you cancel last-minute, simply out of personal and financial respect for the staff member with whom you were scheduled.

What’s your late-arrival policy?

What’s your late-arrival policy?

If you are more than 15 minutes late we reserve the right to cancel your appointment. However, whenever possible, we’ll try to modify the service to complete it in the time remaining so that you can still enjoy your service without affecting the next customer’s appointment.

Do you take walk-in appointments?

Do you take walk-in appointments?

We do. However, you’ll find that our availability is primarily appointment based, as we want to make sure we have time to focus on you and make your experience as relaxing as possible.

How do you keep the tools you use clean?

How do you keep the tools you use clean?

Sanitation is of the utmost importance to us at Ella Bliss. Absolutely everything, from the tiniest nail tools to the footbath tub is cleaned, scrubbed and disinfected every single time. Tools like emery boards and pumice stones are brand new for each customer, and our ventilation system is highly advanced to ensure healthy air and minimal odor. Our contraindication policy means that if a customer has an infection, we will need to modify or cancel their service to protect the health of staff and other customers. Read more here.

What is an appropriate tip for services?

What is an appropriate tip for services?

We recognize that tipping is a personal matter and would never dictate a certain amount. However, if you were to ask our opinion, we’d recommend a tip of 15-20% to acknowledge satisfied service.

Do you have a cancellation wait list?

Do you have a cancellation wait list?

We do! If there’s a time slot you need and we’re already booked just ask the concierge to add you to the cancellation list and we’ll alert you should anything open up.

Is parking a nightmare?

Is parking a nightmare?

Nope. We have ample parking at both locations.

Do I have to book spa or beauty services to rent the Party Lounge?

Do I have to book spa or beauty services to rent the Party Lounge?

No. We welcome you to rent just the Party Lounge itself (at either of our locations) for gatherings, meetings or celebrations at a special rate that does not obligate you to book services. Of course, a spa party is the ultimate delight for your guests, so check out our options that include services, too. It’s all on our Parties page.

Do you have a student discount?

Do you have a student discount?

Yep. Elementary, middle school, junior high and high school students receive member pricing. Students of University of Colorado, Colorado State University, University of Denver and Metro State receive 40% of non-member pricing with a valid student ID.

*Eyelash Extensions Excluded. Not valid on first-time guest member pricing or Share the Bliss member pricing. Discount applied to Signature Services, not valid on upgrade pricing.

Do accept Spafinder gift cards?

Do accept Spafinder gift cards?

Yes we do!

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